Liann Goldmann
Business Resume
I am a highly motivated, focused, organized, and creative individual that loves innovation, design thinking, research, and supporting local businesses that encourages creativity, is transformative, and is always working towards becoming more sustainable in an ever changing environment. I always strive to push myself in roles in which I can continue to grow as an individual. I enjoy challenges and I want the work that I have done to make a positive impact in the communities around me.
Educational Degrees
Master's Degree in Tourism Management
Colorado State University
Fort Collins, CO
Bachelor's Degree in Marketing & Management
Suny Empire State College
Saratoga Springs, New York
Associates Degree in Individual Studies
Hudson Vallye Community College
Troy, New York
Shaker High School Graduate
Latham, New York
Certificates & Educational Experiences/
Courses
Current
American Sign Language
Capital Region Language Center
Albany, NY
2020
Tourism & Hospitality Management Certificate
Florida Atlantic University
Online
2020
The Science of Well Being Course
Yale University
Online
2019
Tour Director Certification
International Tour Management Institute
Sausalito, California
2018
American Sail Association - 101 Basic Keelboat Sailing Certification
Griffin Sailing School
Connolly, New York
2018
Wilderness First Aid
Certification
NOLS
Fort Collins, CO
LIcenses
NYC Tour Guide License
Department of Consumer Affairs
Washington D.C Tour Guide License
Department of Consumer Regulatory Affairs
Skills
Marketing: Content creation, web design, social media marketing, SEO, brand imaging and photography, outreach, networking, copyright, leds, research - primary and secondary.
Travel: photography, writer, travel logistics, custom map design, digital technical designs for tours, researcher - primary and secondary.
Programs: Siteground, WordPress, Shopify, Ecommerce, Slack, Basecamp, Zoom, Canva, Huttosoft Reservation System, Delve Software, Adobe Photoshop Shop and lightroom, Microsoft Word, Power Point, Outlook & Excel.
Dog Training: 15 months/5 Summers of intense training in performance and training in dog agility, obedience, flyball, and tracking.
American Sign Language (ASL): Continually taking ASL classes at the Capital Region Language Center.
Volunteer
2018
Troy Bike Rescue
Bike Repair – Troy, New York
1 -2 times each week I helped build/rebuild bikes from scratch using donated and used bike parts from the local community.
2015 - 2017
Mohawk Humane Society
Dog Assistant – Menands, New York
I spend a few hours each week at the Mohawk Humane Society assisting in walking, playing, and training dogs. I also would help out with laundry, sorting, cleaning, organizing the kitchen, and other duties.
Work Experience
September 2022 - November 2022
Pet Spas and Suites
Latham
Marketing Consultant & Web Design
I created a new website that is going to be launched in the new year. I heavily contributed to helping rebrand their social media content.
January 2022 - May 2022
Oregon State University
Corvallis
Research/Field Work
Assisted principle investigator on a multi-sited, multispecies ethnographic study of sea lion-salmon-human relations in the Cascadia Bioregion of the Pacific Northwest. I helped collect data by conducting semi-structured interviews and surveys. I coded and analyzed results using Delve software and co-authoring two publications for submission to academic journals based on this research.
July 2021 - August 2021
Huttopia
Sanford, ME
Receptionist & Café
As a receptionist I was responsible for greeting guests with a warm welcome upon arrival, booking stays through the reservation system, answering phone calls, respond to emails, manage the gift shop, and assisted guests with anything that they needed during their time of stay. When I worked in the café I took orders, prep and cook meals, bake goods, deliver food to the tables, help with clean up and assist the housekeeping staff when needed.
October 2020 - December 2020
Ashcroft Pet Resort
Fort Collins, CO
Kennel Tech, Media and Events Organizer
As a kennel tech, I trained dogs one on one in agility and obedience and supervised dogs in doggy daycare. I was in charge of the companies social media page and during special events I was theme creator and organize photoshoots.
December 2019 - July 2020
FedEx
Rensselaer, New York
Package Handler
As a package handler I worked in a high stress and fast past environment where I was moving packages up to 150lbs (68kg) on and off trucks. During peak season I would handle up to 400 packages per hour for 6 – 8 hours per shift.
May 2017 - July 2017
Bed Bath & Beyond
Latham, New York
Sales Associate & Cashier
As a sales associate and cashier I greeted customers as they arrived, informed them about any specials the company was running, stocked product and answered any questions the customers may have had.
May 2016 - July 2016
Braathe Enterprises
Upstate, New York
Intern
I worked with clients on marketing projects, traveled to business networking events at least 2x per week, mentored interns, create powerpoint presentations, designed websites, and lead thinktank discussions.
July 2015 - August 2015
Small Business Development Center
Albany, New York
Intern
I reviewed business & marketing plans for small and medium size enterprises and was an assistent at conferences.
May 2014 - August 2014
Hoffman's Playland Amusement Park
Latham, New York
Ride Operator & Entertainer
I operated rides and performed safety checks and inspections. On the weekends I would work at the ticket counter and in the afternoons I would entertain kids and their families by teach them how to juggle and unicycling through the park.