Liann Goldmann

Business Resume

I am a highly motivated, focused, organized, and creative individual that loves innovation, design thinking, and support local businesses that encourages creativity, is transformative, and is always working towards becoming more sustainable in an ever changing environment. I always strive to push myself in roles in which I can continue to grow as an individual. I enjoy challenges and I want the work that I have done to make a positive impact on the company and those around me.

Educational Degrees

Master's Degree in Tourism Management

Colorado State University
Fort Collins, CO

Bachelor's Degree in Marketing & Management

Suny Empire State College
Saratoga Springs, New York

Associates Degree in Individual Studies

Hudson Vallye Community College
Troy, New York

Shaker High School Graduate

Latham, New York

Certificates & Educational Experiences/
Courses

Current

American Sign Language

Capital Region Language Center
Albany, NY
2020

Tourism & Hospitality Management Certificate

Florida Atlantic University
Online
2020

The Science of Well Being Course

Yale University
Online
2019

Tour Director Certification

International Tour Management Institute
Sausalito, California
2018

American Sail Association - 101 Basic Keelboat Sailing Certification

Griffin Sailing School
Connolly, New York
2018

Wilderness First Aid
Certification

NOLS
Fort Collins, CO

LIcenses

NYC Tour Guide License

Department of Consumer Affairs

Washington D.C Tour Guide License

Department of Consumer Regulatory Affairs

Skills

Marketing: Content creation, web design, social media marketing, SEO, brand imaging and photography, outreach, networking, copyright, leds, research - primary and secondary.

Travel: photography, writer, travel logistics, custom map design, digital technical designs for tours, researcher - primary and secondary.

Programs: Siteground, WordPress, Shopify, Ecommerce, Slack, Basecamp, Zoom, Canva, Huttosoft Reservation System, Delve Software, Adobe Photoshop Shop and lightroom, Microsoft Word, Power Point, Outlook & Excel.

Dog Training: 15 months/5 Summers of intense training in performance and training in dog agility, obedience, flyball, and tracking.

American Sign Language (ASL): Continually taking ASL classes at the Capital Region Language Center.

Volunteer

2018

Troy Bike Rescue

Bike Repair – Troy, New York

1 -2 times each week I helped build/rebuild bikes from scratch using donated and used bike parts from the local community.

2015 - 2017

Mohawk Humane Society

Dog Assistant – Menands, New York

I spend a few hours each week at the Mohawk Humane Society assisting in walking, playing, and training dogs. I also would help out with laundry, sorting, cleaning, organizing the kitchen, and other duties.

Work Experience

September 2022 - November 2022

Pet Spas and Suites

Latham

Marketing Consultant & Web Design

I created a new website that is going to be launched in the new year. I heavily contributed to helping rebrand their social media content.

January 2022 - May 2022

Oregon State University

Corvallis

Research/Field Work

Assisted principle investigator on a multi-sited, multispecies ethnographic study of sea lion-salmon-human relations in the Cascadia Bioregion of the Pacific Northwest. I helped collect data by conducting semi-structured interviews and surveys. I coded and analyzed results using Delve software and co-authoring two publications for submission to academic journals based on this research.

July 2021 - August 2021

Huttopia

Sanford, ME

Receptionist & Café

As a receptionist I was responsible for greeting guests with a warm welcome upon arrival, booking stays through the reservation system, answering phone calls, respond to emails, manage the gift shop, and assisted guests with anything that they needed during their time of stay. When I worked in the café I took orders, prep and cook meals, bake goods, deliver food to the tables, help with clean up and assist the housekeeping staff when needed.

October 2020 - December 2020

Ashcroft Pet Resort

Fort Collins, CO

Kennel Tech, Media and Events Organizer

As a kennel tech, I trained dogs one on one in agility and obedience and supervised dogs in doggy daycare. I was in charge of the companies social media page and during special events I was theme creator and organize photoshoots.

December 2019 - July 2020

FedEx

Rensselaer, New York

Package Handler

As a package handler I worked in a high stress and fast past environment where I was moving packages up to 150lbs (68kg) on and off trucks. During peak season I would handle up to 400 packages per hour for 6 – 8 hours per shift.

May 2017 - July 2017

Bed Bath & Beyond

Latham, New York

Sales Associate & Cashier

As a sales associate and cashier I greeted customers as they arrived, informed them about any specials the company was running, stocked product and answered any questions the customers may have had.

May 2016 - July 2016

Braathe Enterprises

Upstate, New York

Intern

I worked with clients on marketing projects, traveled to business networking events at least 2x per week, mentored interns, create powerpoint presentations, designed websites, and lead thinktank discussions.

July 2015 - August 2015

Small Business Development Center

Albany, New York

Intern

I reviewed business & marketing plans for small and medium size enterprises and was an assistent at conferences.

May 2014 - August 2014

Hoffman's Playland Amusement Park

Latham, New York

Ride Operator & Entertainer

I operated rides and performed safety checks and inspections. On the weekends I would work at the ticket counter and in the afternoons I would entertain kids and their families by teach them how to juggle and unicycling through the park.