Tour Director Resume

Liann Goldmann

ITMI Certified Tour Director/Guide

Gateway Cities New York City, N.Y. & Boston, M.A.

Citizenship United States

Video Introduction Introduction Video

Contact Information Contact Page

Guide Licenses: New York City, Washington D.C.

Languages: English, American Sign Language (ASL)

Tour Director/Guide Experience

Albany/Adirondacks/Catskills (Raised in Upstate NY)

San Francisco/Sausalito/Sonoma Wine Country Tour ITMI Training Tour

Yosemite National Park (2 day) ITMI Training Tour

Strong Destination Knowledge/Cruise Experience/Fam Tours

United States

New York Lake George, New York City, Long Island, Lake Placid, Niagara Falls, Kingston,West Point

New England States Boston, Provincetown, Rockport, Martha’s Vineyard, Cape Cod, Newport, Burlington, Stratton, Dover, Lake Champlain, Portland, Peak Island, Portsmouth, Hampton Beach, Bar Harbor, Acadia National Park, Freeport, Mystic, Provincetown

Pennsylvania Hershey Park, Gettysburg

Washington D.C.

Great Lakes Minnesota – Minneapolis, St. Paul

Florida Miami, Ft. Lauderdale, Everglades National Park, Key West, Orlando, Walt Disney World

California Redwood Highway, Eureka, Sacramento, Pasadena, Los Angeles, Disneyland, San Diego, Joshua Tree

Arizona Grand Canyon, Monument Valley Navajo National Tribal Park, Lake Havasu City, London Bridge

Nevada Las Vegas

Utah Zion National Park, Bryce Canyon National Park, Arches National Park, Moab, Flaming Gorge

Colorado Denver, Boulder, Fort Collins, Loveland, Longmont, Glenwood Springs, Mesa Verde National Park, Rockies National Park, Lory State Park, Horsetooth Reservoir, Boulder County Open Space

Wyoming Yellowstone National Park, Grand Teton Jackson National Park, Teton Village – Jackson Hole

Montana Bozeman National Park, Glacier National Park

Idaho Couer d’Alene

Washington Seattle

Missouri Branson

Ohio Cleveland, Toledo, Sandusky

Nebraska Omaha, Lincoln, Doniphan, Grand Island, Kearney

Illinois Chicago, Island Rock,Springfield, Moline

Iowa Iowa, City, Des Moines, Davenport, Cedar Rapids

Oregon Portland, Astoria, Newport


Eastern Canada Toronto, Québec, Montréal, Sydney N.S./N.-É, Halifax N.S./N.-É, Charlottetown P.E.I./Î.-P.-É.


United Kingdom England – London 

Belgium Bruges, Ghent


Netherlands Amsterdam, Volendam, Zaandam

Germany Berlin, Dresden, Munich, Bavaria, Rhine Valley

Czech Republic Prague

Slovakia Bratislava


Austria Vienna

Slovenia Ljubljana

Italy Venice, Burano Island, Murano Island, Rome, Florence, Tuscany, Pisa, Montecatini Terme, Pompeii


France Paris, Arles, Pont Du Gard, Avignon, French Rivera

Vatican City

Spain Barcelona

Switzerland Jungfroujoch, Geneva, Interlaken, Wilderswil


Costa Rica (10 day) EF Tours

Ecuador/Galapagos Islands (10 days) G Adventures

Roatán Honduras (7 days) FIT

New England & Canada Coast (9 days) Holland America Cruise

Los Angeles to Seattle Loop: National Parks (21 days) G Adventures

Ultimate Europe – 15 countries (26 days) Expat Explore

Meeting and Event Planning

Meet & Greet: (500 people) Vendor Convention

Girl Scout Leaders Conference (2 day, 100-150 people)


Colorado State University, Fort Collins, CO – Master’s Degree in Tourism Management

International Tour Management Institute, San Francisco, CA – Certified Tour Director/Guide – February 2019

SUNY Empire State College, Saratoga Springs, NY – Bachelor’s Degree Marketing & Management

SUNY Hudson Valley Community College, Troy, NY – Associate’s Degree, Individual Studies

Wilderness First Aid (WFA) Certification – 2020

Florida Atlantic University, Online – Tourism & Hospitality Management Certificate

University of London, Online – Research Methods Course

Yale University, Online – The Science of Well Being Course

Griffin Sailing School American Sail AssociationKeelboat Sail Certification, Connelly, NY – 2018

Shaker High School, Latham, NY

Volunteer Work

Troy Bike Rescue – Bike Repair, Troy NY

Mohawk Humane Society – Dog Walking, Caretaking, Chores, Menands, NY

Additional Experience & Skills

Research Assistant Assisted Principle investigator on a multi-sited, multi-species ethnographic study of sea lion-salmon-human relations in the Cascadia Bioregion of the Pacific Northwest. Collected data by conducting semi-structured interviews and surveys. Coded and analyzed results using Delve Software. CO-authoring two publications for submission to academic journals based on this research.

Marketing – Digital Content, Web Design, Social Apps, SEO

Small Business Development Consultant, Business Plan Review, Networking & Community Outreach, Conferences

Coding Software Qualtrics XM, Delve Software

Creative Platforms Adobe Photoshop, Adobe Lightroom, Adobe Express, Canvas, WordPress

Communication Platforms Slack, Basecamp, Zoom, Skype

E-commerce Shopify, Woo commerce 

Microsoft Office PowerPoint, Word, Excel, Outlook

Writer & Photographer/Personal Website

Amusement Park Ride Operator Hoffman’s Playland Amusement Park

Dog Agility & Obedience Performance & Training Malta, NY

Outdoor Activities/Sports/Recreation/Interests – Hiking, Camping, Skiing, Swimming, Snorkeling, Sailing, Biking, Kayaking, Unicycling, Dance – Bachata, Salsa, Hip-hop

Tour Directors Certification